By accepting our quotation, it is deemed at an agreement has been made between Carnival Wiz Pte Ltd (herein after known as “Company”) and the Client.

Terms and Conditions for Carnival Rental and Services

  1. Definitions:
  • “Company” refers to Carnival Wiz Pte Ltd, and its subsidiaries, the provider(s) of rental services, live food stations, and artist and performer hiring services.
  • “Client” refers to the individual or entity renting equipment, engaging live food station services, or hiring artists and performers from the Company.
  • “Equipment” refers to inflatable bouncy castles, floats, arcade machines, carnival games, and any related accessories provided by the Company for rental purposes.
  • “Services” refer to the provision of live food stations and artists and performers for events or entertainment purposes.
  1. Rental and/or Service Agreement:
  • By engaging the Services of the Company or renting Equipment, the Client agrees to abide by the terms and conditions outlined herein.
  • The agreement begins upon confirmation of the booking or rental and ends upon completion of the Services or return of Equipment.
  1. Booking and Payment:
  • All bookings are subject to availability and must be made in advance through the Company’s official channels.
  • Full payment is required at the time of booking to secure the rental reservation, unless otherwise specified in the quotation, and payment terms will be indicated in the quotation, or otherwise specified.
  • Payment methods accepted include PayNow, bank transfer, cheque, cash, credit/debit cards, or other agreed-upon methods.
  1. Rental/Service Period:
  • The rental/service period begins at the agreed-upon start time and ends at the agreed-upon end time specified in the booking confirmation.
  • Any extension of the rental/service period must be approved by the Company and may be subject to additional charges.
  1. Delivery and Setup:
  • The Company will deliver and set up the Equipment or live food stations at the designated location specified by the Client.
  • The Client must ensure that the setup location is accessible and suitable for installation.
  • Any obstacles or hazards at the delivery location must be cleared by the Client prior to the scheduled delivery time.
  • Any specific requirements or preferences regarding setup must be communicated to the Company in advance.
  • The Company will coordinate with the Client to arrange the setup and logistics for the artists and performers.
  • The Client must provide necessary facilities and equipment as agreed upon in advance.
  1. Use of Equipment/Services:
  • The Equipment/Services must only be used for its intended purpose and in accordance with the provided instructions and safety guidelines, or for ensuring the orderly conduct of guests during live food station services or performances.
  • The Client is responsible for the supervision of the Equipment and ensuring that it is used safely and responsibly.
  • The Equipment must not be tampered with, altered, or modified in any way without the Company’s prior consent.
  1. Equipment Condition:
  • The Client acknowledges that the Equipment is provided on an “as-is” basis, and while the Company strives to maintain its equipment in good working condition, no warranties or guarantees are made regarding its condition or suitability for any particular purpose.
  • By accepting the Equipment, the Renter agrees that it is in a reasonable working condition at the time of delivery and accepts responsibility for its use and maintenance during the rental period.
  1. Hygiene and Food Safety:
  • The Company adheres to strict hygiene and food safety standards in the preparation and serving of food.
  • The Client is responsible for ensuring that all guests adhere to basic hygiene practices and food safety guidelines while using the live food stations.
  • Any specific dietary requirements or allergies must be communicated to the Company in advance.
  1. Dietary Restrictions and Halal Certification:
  • The Company is NOT a Halal certified establishment.
  • The Company ensures that no pork or lard is used in any food prepared and served through its live food stations.
  • All ingredients used in the preparation of food are halal certified.
  • The Client acknowledges and accepts this dietary restriction and certification requirement when engaging the live food station services.
  1. Performance Guidelines:
  • The artists and performers will adhere to agreed-upon performance guidelines and requirements specified by the Client.
  • Any changes to the performance schedule or requirements must be communicated to the Company in a timely manner.
  1. Conduct and Behaviour:
  • The artists and performers will conduct themselves in a professional manner at all times during the provision of Services.
  • The Client is responsible for ensuring the orderly conduct of guests and participants during the performance.
  • Any inappropriate behaviour or misconduct by guests towards the artists and performers will not be tolerated, and we reserve the right to stop the performance/show without refund.
  1. Safety and Liability:
  • The Company takes all necessary precautions to ensure the safety and integrity of the Equipment.
  • The Client acknowledges and accepts all risks associated with the use of Equipment, Services, or engagement of artists and performers, and agrees to indemnify and hold harmless the Company against any claims, damages, or liabilities arising from such use or engagement.
  • The Client is responsible for providing adequate supervision and ensuring the safety of all users, especially children, while the Equipment is in use.
  1. Damage and Loss:
  • The Client is responsible for any damage to or loss of the Equipment during the rental period, excluding normal wear and tear.
  • The Client agrees to pay for any necessary repairs or replacement costs for damaged or lost Equipment, as determined by the Company.
  1. Staff Abuse:
  • The Client agrees not to engage in any form of verbal, physical, or emotional abuse towards the Company’s staff, including but not limited to employees, contractors, artists, performers, or any other representatives.
  • Any instances of staff abuse will result in immediate termination of Services or rental agreements, and the Client may be held liable for any damages incurred as a result of such behaviour.
  • The Company reserves the right to refuse or terminate Services or rental agreements in cases of staff abuse, without refund or compensation to the Client.
  1. Personal Data Protection and Use of Photos/Videos:
  • The Company respects the privacy of its Clients and event attendees and complies with all relevant personal data protection laws and regulations.
  • Any personal data provided by the Client or collected during the provision of Services or rental agreements will be used solely for the purpose of fulfilling the Company’s obligations and will not be shared with third parties without consent, unless required by law.
  • The Client acknowledges and agrees that the Company may take photos or videos during the event for marketing and promotional purposes.
  • By engaging the Services or renting Equipment, the Client grants the Company permission to use such photos or videos, including images of the event and attendees, for marketing and promotional materials, including but not limited to the Company’s website, social media platforms, and promotional materials.
  • The Client may request in writing for their photos or videos not to be used for marketing purposes, and the Company will make reasonable efforts to accommodate such requests.
  1. Cancellation Policy:
  • Cancellations made more than 14 days prior to the scheduled rental date may be eligible for a full refund, minus any applicable fees.
  • Cancellations made within 14 days of the scheduled rental date may be subject to a cancellation fee, as determined by the Company.
  1. Force Majeure:
  • The Company shall not be liable for any failure or delay in performing its obligations under this agreement due to circumstances beyond its reasonable control, including but not limited to acts of nature, government restrictions, or labour disputes.
  1. Governing Law and Jurisdiction:
  • This agreement shall be governed by and construed in accordance with the laws of Singapore.
  • Any disputes arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of Singapore.
  1. Amendments:
  • The Company reserves the right to amend or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Company’s website or other official channels.
  1. Entire Agreement:
  • This agreement constitutes the entire understanding between the Company and the Client with respect to the rental of Equipment and supersedes all prior agreements and understandings, whether written or oral.

By accepting these terms and conditions, the Client acknowledges that they have read, understood, and agreed to abide by all provisions herein.

Date last reviewed: 1 April 2024

For clarifications to our terms and conditions, please contact our office via the following means: